Just want to say thank you to the staff at Millwater vets for always looking after me and my cat Sirius who has FIC. They are so helpful and knowledgeable and have helped me learn a lot with how to deal with this issue. Every time I visit they are so friendly and I can't thank them enough for the work they do
Thank you so much to Brett and your team, you went above and beyond to save my little puppy Diesel when other vets turned us away and no words could ever express how thankful we are! The v/d Westhuizen family
My family and I have been going to Orewa Vets for over 15 years, and they have always been brilliant with our pets! Thanks to Brett and the team!
The team here are incredible and absolutely go well beyond the call of duty! For your furry family members, there is no one else to come see! Absolutely amazing
"So friendly and always ready to help."
"You take care for our beautiful dog and genuinely take the time to talk to us if we have any questions."
"Very caring & supportive with animal's care & information regarding best options for our pet. Takes into account our love for our animals."
"The fact that you are available 24/7 for emergencies."
"Really couldn't ask for more from a vet-simply outstanding from all members of the practice."
"The care you give both the pets and their parents! Helpful, friendly, totally focused on doing the best thing for the animal."
"You are all extremely helpful and full of great advice. Always happy and smiling!"
"Friendly people and always on call if we need it!"
"A competent, skilled, experienced team who epmathize with pets and axious owners. Led bt Brett with a firm confidence, good honest advice and 24 hour commitment, backed by Jess who does all the meds around the clock. Our Rosie could not have been in better hands and received the best care and attention possible on several occasions."
"Friendly staff that really care about pets and their people!"
"The compassion for animals and their owners and the advice they give are great. Especially in difficult situations."
"Your friendly helpful approach. Nothing is too much trouble."
"Personal service and great attitude! 24/7 service is really the most important for me, knowing that you guys are there!"
"Always friendly efficient service. Relieved and reassured when Brett was able to see my sick cat at shiorrt notice after hours."
"You treat my pets with the same care and feelings that i do, and even have tissues on hand when needed for us owners. And with everything so expensive these days, you offer options, so we can make the best decision for us and our pet."
"Caring service and pleasant compassionate staff."
"Always friendly, helpful...it's that personal touch. Feel part of the family."
"Your kindness, caring and knowledge, your 24/7 availability...the assistance that you give to rescue organisations."
"24 hour covaerage, absolute lifesaver! Proffessional, knowledgable, acess to advicse both from Vet and staff, friendlessness, reminding re check ups. Completing vet insurance applications (plenty from ys!)."
"Your rapport with the animals is fantastic."
"It is clear that all of your vets and nurses really put the animal's needs first and care about them. The Vets also understand that it can be upsetting for the owners when there might be an issue if an animal is unwell and they take care to explain matters properly."
"Honest and upfront with diagnostics."
"That you are available after hours, especially since our cat seems to get herself in trouble when all the other vets are closed. Touch wood she hasn't done anything for a wee while so hope it stays that way."
"Your warmth and compassion is tremendous which in return creates a good bond of trust."
"I really like(as a breeder) that there is a 24 hour service. I also enjoy the fact that Brett listens to suggestions that I have and doesn't scoff at me for being "only a breeder". We love the friendly team."
"Explain in detail what is happening with our pet."
"No bull shit care."
"Down to earth and also always treated my dogs with lots of respect.."
"Support rescues with immediate assistance and spay and neuter campaigns."
"Your nurses always recognise my animal and family, Brett really shows his care with the animals."
"We really appreciate how well you know our German shepherd and his character."
"Very thorough examinations, and if possible give options for different treatments relating to expense."
"You guys treat animals as living creatures, rather than a dollar value as many other clinics/vets do."
"Remember our names. Genuinely care about the animals."
"Genuine care and compassion for my fur babies. Gentle and professional. Empathetic and willing to educate."
"Brett is always available no matter what time and very caring and knows all my dogs."
"They take the time to explain everything very well and answer every question we may have. Considering Axel is our first puppy sometimes there are lots of questions! Also we have had to see Brett a couple of times outside of hours and it never seems to be a trouble. He puts our dogs high on his priority list."
"You understand each pet and each pet owner/s. You show warmth, understanding, compassion, professionalism and also humour. Just a few things that you things that you do that has made me keep coming back for 12 years now."
"Absolutely everything. You could not find a more caring and professional team. Brett and Jess have looked after my fur baby for 12 years now. I would never go anywhere else. Brett is always available 24/7."
"You guys are friendly, down to earth and are genuine with your attention to animals. You explain stuff so I can understand what you are talking about which makes a real difference to making decisions about treatments etc."
"Instil enormous confidence that the pet is receiving the best possible care."